Terms
JUKA-PRACOWNIA.PL
1.GENERAL PROVISIONS
In the first part of the Regulations, we introduce ourselves, explain how to contact us most easily, and discuss the most important definitions you will find in this document.
1.1. The Website is available at the address: juka-pracownia.pl and its extensions.
1.2. The Website is operated by Krzysztof Czereda, trading under the name Juka Pracownia Projektowa Krzysztof Czereda, conducting business at ul. Piękna 64G, apartment 9, 50-506 Wrocław, NIP: 8831816872, REGON: 383112908 (hereinafter: the Owner).
1.3. Contact with the Website is possible:
a. by email: biuro@juka-pracownia.pl;
b. by phone: +48 601 746 052 (call center open from 10:00 AM to 2:00 PM, Monday to Friday, excluding statutory holidays);
c. using the correspondence address: Juka Pracownia Krzysztof Czereda Project Studio, ul. Januszowicka 5/110, 53-135 Wrocław;
d. through the contact form available on the Website.
1.4. Acceptance of the Regulations is voluntary but necessary to use certain features of the Website.
1.5. The Regulations are available free of charge on the Website in a way that allows Users to:
a. familiarize themselves with its content,
b. save the content by printing or saving it to an external medium, e.g., downloading it in PDF format,
c. review the current version as well as previous versions (if any existed).
1.6. DEFINITIONS. Whenever the following terms are used in the Regulations with capital letters, they should be understood as stated below unless the context clearly indicates otherwise:
a. BOK – Customer Service Office of the Website, which provides information on the activities conducted by the Website.
b. CONSUMER – a natural person entering into a legal transaction with an entrepreneur not directly related to their business or professional activity, according to Art. 22(1) of the Civil Code Act of April 23, 1964.
c. ENTREPRENEUR – CONSUMER – A Client who is a natural person entering into an agreement directly related to their business activity, provided that the agreement does not have a professional character, especially related to the subject of the business activity, registered in the Central Register and Information on Business Activity.
d. REGULATIONS – this document specifying, among others, the rules for using the Website and the terms for providing and using services offered by the Owner through it. The Regulations set out the rights and obligations of the User and the Owner. Regarding electronically provided services, these Regulations refer to the regulations mentioned in Art. 8 of the Act of July 18, 2002 on the provision of electronic services.
e. WEBSITE/WEB PAGE – the online service operated by the Owner at the address juka-pracownia.pl and its extensions.
f. CONTENTS – text, graphic, or multimedia elements (e.g., information about investments carried out by the Owner, photos of investments, promotional videos) including works in the sense of the Copyright and Related Rights Act and images of individuals, posted and disseminated within the Website by the Owner, contractors of the Owner, or any other person using the Website.
g. SERVICE AGREEMENT – an agreement for the provision of Electronic Services. The agreement is concluded between the Client and the Owner through remote communication means under the terms specified in these Regulations.
h. ELECTRONIC SERVICE – the provision of electronic services within the meaning of the Act of July 18, 2002, on the provision of electronic services, by the Owner to the User through the Website, in accordance with the Service Agreement. In cases where services are provided by entities cooperating with the Owner, the relevant provisions regarding the use of these services are included in the regulations of the respective entities.
i. CLIENT – any natural person who has entered into a Service Agreement.
j. USER – any natural person browsing Content on the Website or using Electronic Services via the Website.
2.RULES FOR USING THE WEBSITE
In this section, we explain the minimum technical requirements you need to meet in order to use the Website’s functionality without any issues.
2.1. Minimum technical requirements for the User’s device allowing full and correct use of the Website:
a. a device with internet access;
b. the latest version of an internet browser;
c. an active email account (email address and/or active phone number for entering into the Service Agreement);
d. an active email account and active phone number for sending a message via the contact form.
2.2. The Owner does not guarantee that the Website will be error-free or free from technical interruptions. The Owner reserves the right to suspend or limit access to the Website at any time, without prior notice to the Users. The Owner will strive to restore the Website’s functionality as soon as possible.
2.3. The Owner is not responsible for the content of other services and websites that the User may be redirected to via links on the Website.
2.4. The User is obligated, in particular, to:
a. provide only true, up-to-date, and complete information in the forms made available on the Website;
b. use the services and functionalities of the Website in a way that does not disrupt its operation;
c. use the services and functionalities of the Website in accordance with the applicable laws, the provisions of the Regulations, and accepted customs and rules of social conduct;
d. use the services and functionalities of the Website in a manner that does not inconvenience other Users;
e. not provide or transmit any Content within the Website that is prohibited by law, particularly Content infringing third-party copyright;
f. refrain from taking actions such as:
• sending or posting Content that violates the law within the Website;
• performing IT or other actions intended to gain access to information not intended for the User, including data of other Users or interfering with the operation of the Website;
• modifying Content, especially descriptions posted on the Website, without authorization.
3.ELECTRONIC SERVICES ON THE WEBSITE
In the third section, we present the electronic services available on our Website. An Electronic Service is, for example, the Newsletter or contact form. We also explain how to file complaints regarding Electronic Services.
3.1. The Owner provides the following Electronic Services free of charge through the Website:
a. displaying advertising content tailored to the User’s interests;
b. enabling the browsing of Content posted on the Website, including marketing content;
c. enabling users to leave reviews;
d. contact form.
3.2. The Owner reserves the right to initiate the Newsletter sign-up at any time during the operation of the Website. The provisions regarding the Newsletter in section 3 of the Regulations apply if the Owner activates the Newsletter sign-up form.
Algorithmic Decision-Making
3.3. Within the Website, no algorithmic decisions are made regarding the provision of electronic services, the placement of content, or the handling of complaints, claims, or other requests.
Complaints about Electronic Services
3.4. Complaints related to the provision of Electronic Services can be submitted in any form. It is recommended to use the communication methods indicated in section 1.3 of the Regulations.
3.5. A sample complaint form is available below the Regulations.
3.6. The Owner will respond to the complaint promptly, no later than 14 days from the submission date.
3.7. The Owner is responsible for any lack of conformity with the Service Agreement that exists at the time of performance for the Consumer and is revealed within 2 years from that time.
3.8. In case of non-compliance with the agreement, both the Consumer and the Entrepreneur-Consumer have rights defined in the Consumer Rights Act, the Civil Code, and other applicable regulations.
3.9. In the case of non-compliance with the agreement, the consumer may request that the service be brought into conformity with the agreement. The entrepreneur may refuse to bring it into conformity if it is impossible or would require excessive costs, considering all circumstances of the case, including the significance of the non-compliance.
3.10. The entrepreneur will bring the service into conformity within a reasonable time after being informed by the Consumer about the non-compliance, without causing excessive inconvenience, considering the nature and purpose of use. The costs of bringing the service into conformity are borne by the entrepreneur.
3.11. If the service is non-compliant with the agreement, the consumer may submit a statement about reducing the price (if the agreement is paid) or withdrawing from the agreement if:
a. bringing the service into conformity is impossible or would require excessive costs;
b. the entrepreneur failed to bring it into conformity;
c. non-compliance persists even though the entrepreneur attempted to bring it into conformity;
d. the non-compliance is so significant that it justifies a price reduction or withdrawal from the agreement without prior attempt to conform the service to the agreement; e. it is clear from the entrepreneur’s statement or circumstances that they will not bring the service into conformity in a reasonable time or without excessive inconvenience for the consumer.
4.OUT-OF-COURT METHODS OF HANDLING COMPLAINTS AND CLAIMS, AND ACCESS TO THESE PROCEDURES
We believe that in the case of a disagreement with the User, it is worth having a conversation and striving for mutual understanding through amicable means. See how we can resolve the dispute.
4.1. Using out-of-court methods for handling complaints and pursuing claims is voluntary. The following provisions are informational and do not constitute an obligation for the Owner to use out-of-court dispute resolution methods. The Owner’s statement of consent or refusal to participate in out-of-court dispute resolution proceedings is given in writing or another durable medium if, as a result of a submitted complaint, the dispute is not resolved. 4.2. The rules for conducting proceedings for the out-of-court resolution of consumer disputes and the obligations of entrepreneurs in this regard are specified separately in legal provisions (including in particular the Act of September 23, 2016, on out-of-court resolution of consumer disputes) or in the regulations applied by the relevant bodies competent for consumer dispute resolution. Detailed information about the possibility for a User who is a Consumer to use out-of-court methods for handling complaints and pursuing claims, as well as access to these procedures, can be available at the offices and websites of district (municipal) consumer ombudsmen, consumer protection organizations (such as the Consumer Federation, the Polish Consumers Association), and Provincial Inspectorates of Commercial Inspection, especially at the following address: https://www.uokik.gov.pl/pozasadowe_rozwiazywanie_sporow_konsumenckich.php. The President of the Office of Competition and Consumer Protection maintains a public register of entities authorized to conduct proceedings in the matter of out-of-court resolution of consumer disputes.
4.3. A User who is a Consumer has the following sample options for using out-of-court methods for handling complaints and pursuing claims:
a. The User is entitled to approach a permanent consumer arbitration court referred to in Art. 37 of the Act of December 15, 2000, on Commercial Inspection, with a request to resolve the dispute;
b. The User may obtain free assistance in resolving a dispute between the User and the Owner by also using the free assistance of the district (municipal) consumer ombudsman or a social organization whose statutory tasks include consumer protection (e.g., the Consumer Federation, the Polish Consumers Association);
c. At the address http://ec.europa.eu/consumers/odr, the European Commission provides a platform for online resolution of consumer disputes. The Owner does not currently participate in this voluntary alternative dispute resolution procedure.
5.NTELLECTUAL PROPERTY RIGHTS
In this section, we indicate which intellectual property rights we protect on our website and the principles you must follow.
5.1. All rights to the Website, particularly copyright, intellectual property rights to its name, domain name, as well as to forms, legal documents, logos, trademarks, text, graphics, images, and other content posted by the Owner, belong to the Owner, and their use can only occur in accordance with these Regulations.
5.2. Copying, duplicating, modifying, reproducing, or distributing any part of the Website, Services, or their elements without prior written consent from the Owner is prohibited, except in cases explicitly permitted by applicable law and these Regulations. The Owner may take actions, including legal proceedings, to protect its interests and those of the Users of the Website.
5.3. The rights to use, copy, and distribute data available on the website are governed by the Copyright and Related Rights Act.
5.4. The use of data from the Website for commercial purposes may occur only after prior notification to the Owner and obtaining written consent.
6. PERSONAL DATA PROTECTION
See how we take care of your personal data.
6.1. The principles of personal data protection are defined in the „Privacy Policy” document.
6.2. The principles of using cookies on the Website are defined in the „Cookie Policy” document.
7.REVIEWS POSTED ON THE WEBSITE
Our Service, like many other e-commerce entities, collects reviews about the services provided. We strive to make this process as transparent as possible. We value honest feedback. In this section of the Regulations, we explain the principles that apply in our Service regarding the review submission process.
7.1. All reviews posted on the Website are verified. The Owner collects reviews exclusively from those who have actually used its services.
7.2. After using the services of the Owner, a person may be asked to voluntarily add a review about the service.
7.3. A review about the Owner can be submitted using a dedicated email sent by the Owner after the service is completed.
7.4. By submitting a review, the person agrees to publish the subjective content regarding the service they used and to provide personal data necessary for posting the review. Depending on the review submission mechanism, the person may be asked to rate with a comment, a number of stars (e.g., from 1 to 5), or indicate their level of satisfaction or dissatisfaction with the service.
7.5. Reviews posted on the Website are not sponsored in any way, and their content does not influence the terms of future agreements entered into with the Owner.
7.6. The Website publishes all reviews, both positive and negative, as long as their content does not violate the provisions of these Regulations or the applicable law.
7.7. Reviews posted in the Online Store are verified to ensure they are submitted by individuals who have actually used the Owner’s services. This verification is carried out by comparing the data of the person leaving the review with the data of individuals who have signed an agreement with the Owner.
8.FINAL PROVISIONS
8.1. The Regulations in version 1.0 come into force on January 1, 2025.
8.2. The Regulations are available in the Polish language.
8.3. For matters not regulated by these Regulations, the provisions of universally applicable law shall apply.
8.4. Unless mandatory provisions of law provide otherwise, the law governing the resolution of any disputes arising under these Regulations is Polish law.
8.5. If the regulations of the country of the User’s usual residence provide more favorable conditions than the provisions of Polish law and these Regulations, the law of the country of the User’s usual residence will apply.
8.6. The content of these Regulations may change if the Owner modifies the way or scope of its business activity or as a result of legal changes that require adjusting the Regulations to universally applicable law. The Website will inform Users of any changes by posting information on the Website or by sending an email to those subscribed to the Newsletter. Each person who receives such a message will be able to submit a statement to terminate the electronic services agreement (within no more than 14 days from receiving the message) concluded under these Regulations.
8.7. Legal documents have been prepared by the Legitimate Law Firm for Juka Pracownia Projektowa Krzysztof Czereda, and like many other Contents on the site, they are protected by copyright – please do not copy them.
Link to forms:
Legal documents have been prepared by the Legitimate Law Firm, please do not copy their content without our consent.
List of website documents: